Shipping policy

Shipping Policy

Processing Time All products are made to order. Please allow 2–5 business days for your order to be produced and prepared for shipment.

Shipping Times Once your order has been fulfilled, estimated delivery times are as follows:

• United States: 3–7 business days

Please note that total delivery time = production time + shipping time.

Shipping Rates Shipping rates are calculated at checkout based on your order and location.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Delays We are not responsible for delays caused by carrier disruptions, weather events, or customs processing. If your order is significantly delayed, please contact us at theblackcatusa@gmail.com and we will do our best to assist you.

Lost or Stolen Packages If your tracking shows delivered but you haven't received your package, please contact us within 7 days of the delivery date. We will work with you to find a resolution.

Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.